When multiple individuals are working on the same file simultaneously, it can be challenging to determine which version is the most up-to-date. To prevent any edits from being lost, the SecureSafe desktop application will save both versions but only synchronize one. The alternate version will be labeled with a name, timestamp, and the extension "conflicted copy," and it will be stored locally on the computer of the user who created it. If you come across a file with the "conflicted copy" extension on your computer, it is your responsibility to merge the two files. Alternatively, you can rename the file, and it will sync normally.
A conflicted copy is created if:
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Two individuals are working on the same document at the same time.
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Two individuals create a file with identical names in the same directory.
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One person leaves a document open in a program with autosave enabled, and another person starts working on it simultaneously.
To avoid conflicted copies, it is recommended to set up a designated "Currently under edit" folder. Prior to making any changes to a document, follow these steps:
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Sync all files to ensure that no one else is working on the document.
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Move the file to the “Currently under edit” folder.
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Sync this change so your team members know someone is working on the document.
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Edit the document as desired.
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After completing your edits, move the file back to its original folder and synchronize all changes.