Learn more about how to login the SecureSafe Pass mobile app and how to set additional security measures.
Login
- After your have downloaded the SecureSafe Pass mobile app, open your SecureSafe Pass app, from your home screen
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Input your email, and password, that you used to create your account, or your administrator has provided you with and click on Log in
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Additionally, you can mark Remember email, this will save your email, but not your password.
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You’re now logged in.
Upcoming Feature
In the next iteration of our app, we will introduce Biometric Login in SecureSafe Pass, to authenticate you, and avoid inpuing your email and password every single time.
Note: If you have 2 Factor Authentication enabled for your account, or your connection to the server might be insecure, you will need to complete extra steps before you access your password. Check the section below for more details.
Login with added security measures
2 Factor Authentication
If you have 2FA (2 Factor Authentication) enabled for your account, you will need to input the code received via SMS on your phone number after you have logged in with your email and password on the mobile app, every time you login.
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Input your email and password, and click on the Log in button.
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Input the code you have received via SMS, on the associated mobile phone number to your account.
To know more about 2FA, and how to turn on or off this added security measure, check the following article: Password and Authentication Method
Blocked Network
As an added security measure, our app perfoms a connection check on every login attempt, to make sure your connection is secure. In case an issue is detectd in your network, you might be asked to resolve a simple Captcha.
- This Captcha can also be shown after too many attempts of login with incorrect credentials:
- You will need to input the characters shown in the image, and click on Verify.