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How do I enable and use iOS' Touch ID on my desktop application?

Before you begin: Touch ID must be enabled both on your Mac and within the SecureSafe Desktop App settings before you can use it to log in.

Set up Touch ID in your SecureSafe Desktop App

  1. Configure Touch ID on your Mac.
  2. Access the settings in the SecureSafe Desktop App.
  3. Select Use Touch ID in the SecureSafe Desktop App settings.
  4. Setup is complete after you re-enter your password at your next login.

Use Touch ID to log in and unlock your password safe

  1. Log in to your Desktop App.
  2. When prompted to log in with Touch ID, place your finger on the Touch ID sensor to access your account.
  3. Alternatively, you can still log in with your password by selecting Use password in the pop-up and entering your password manually.
  4. To enter your credentials manually — for example, if you have multiple SecureSafe accounts linked to the same Mac user account — select Cancel in the Touch ID pop-up.
  5. To unlock your password safe, place your finger on the Touch ID sensor or enter your password manually.

Important: Download and save your SecureSafe recovery code. This 36-character code is required to regain access to your account if you forget your username or password. You can find it in your SecureSafe account settings. For full instructions, see recovering your SecureSafe account.