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Changing Your Email Address in SecureSafe Next

Overview

SecureSafe Next uses two separate email addresses. Your login email address is linked to your account and is used to sign in. Your billing email address determines where invoices are sent. You can change your billing email address at any time, but the login email address cannot currently be changed from within the application.

Your Login Email Address

Your login email address appears under Profile > Personal Details. 

Note: Selecting Edit in Personal Details does not currently include an option to change it.

Change Your Billing Email Address

Your billing email address is separate from your login email address, so changing it does not affect how you sign in or where account notifications are delivered. 

  1. Open Plan in SecureSafe Next.
  2. Click Plan Settings.
  3. Click Manage Plan.
  4. Open Account Information.
  5. Enter the new email address and click Save. 

Note: The new address applies to invoices issued from the next billing cycle onward. Your login email address stays the same.