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SecureSafe File - Desktop: Navigating folders and files

Navigating and working with your files and folders is simple – just as you are used to on your PC or Mac.

Folder and file additions work inside your file explorer; there is no need to interact with the Desktop app. Let’s see an example:

As you can see, upon a sync, either manual or automatic, all the new or removed files/folders are sent to the server and are now accessible by other team members.

All restrictions to file/folder upload or creation on the web are also applicable for these created on your local machine.

⚠️ Good to know:

SecureSafe does not allow the upload of files that have the following characters:

  1. / (forward slash)

  2. \ (backslash)

  3. < (less than)

  4. > (greater than)

  5. : (colon)

  6. " (double quote)

  7. | (vertical bar or pipe)

  8. ? (question mark)

  9. * (asterisk)

  10. Dot at the end of the file name (.)

You can manually trigger a synchronization process at any given time by clicking on the Sync Now button or Sync all files option on your tray menu (Mac) or task bar (windows):

Screen Shot 2026-04-22 at 16.28.53 PM

This sync process can also be automatic; check this help article